Shipping & Returns

 

 

  • All items will be checked and tested power  before packing. All items are new and of in sepcifications

  • Item will be shipped within 2-3 business days upon receipt of payment, We ship worldwide via airmail or Express DHL  , DHL can not be included battery .

  •  Tracking number will be notified to the e-mail left on our shop within 2days after shipment .

  • Pls ensure your shipping address is correct ,and you pick up the item  in time .we are not in responsible for any undelivered issue  for reason of wrong address or no pick up

  •  

  • Shipping Method Destination Shipping time
    Singapore airmail /DHL/EMS USA/Canada/United Kingdom/Australia

    15-25 Business days by airmail

    3-6days by DHL

     

    Vietnam, Maldives,New Zealand, Japan, Korea South, Austria, Germany, Netherland,France, Finland, Thailand, Denmark,Greece,Switzerland, Portugal, Greece, Belgium,Ireland, Singapore, Norway

    15- 30 Business days by airmail

    3-7days by DHL

    South Africa, Bulgaria, Belarus, Cyprus, Croatia, Latvia, Monaco, Moldova, Macedonia, Montenegro, Poland, Romania, Serbia, Slovakia, Slovenia, Ukraine, Brunei Indonesia, Cambodia, Malaysia, Philippines, Vietnam, Maldives, 

    20- 35 Business days by airmail

    5-8days by DHL

    Italy, Brazil, Russia, Israel 3.For countries like Russia/Braizil/Italy and Israel it sometimes takes very longer time, It sometime takes 4-5 weeks!!!.

    4-5 weeks by airmail

    3-8days by DHL

     

    Your satisfaction is of the highest concern to us. In the unlikely instance that you receive a
    wrong or defective product, we can refund you after you returned , Contact us directly for
    a return authorization. Please return to us within 7 days of when you received your
    package. Your item should be packed carefully and must arrive in the same condition as it
    was shipped to you, You'd better include a notice writting your name ,order number and
    e-mail,Wrarranty time is 6-12 months depending on items
    Refund Policy


    30-days Goods Returns

     


    You may return products sold by o-like.com no more than 30 days of receipt of your order
    (based on the delivery record), and upon pre-approval of o-like.com
    Non-returnable items
    We're sorry, but we DO NOT ACCEPT returns of certain products, including:
    · Any product that is returned more than 30 days after receipt.
    · Any product that has been opened or used (taken out of its plastic wrap or
    box).
    · Any product that is not in its original condition, is damaged, or is missing parts.
    · Any discount, clearance or sales product that o-like.comhas already stated
    non-returnable.
    · In the event of dispute, o-like.com's decision shall be final and conclusive.
    Return procedures
    You can pack and send your return to us in just a few simple steps:
    1. Click Contact us.
    2. Provide us with your Order Number. Indicate returned products and the reason for your
    return .
    3. Pack the returned products along with our acknowledgement email securely in a box
    that we can expedite your request.
    4. Send the returning items by mail to: Flat / RM 905 Workingberg Commercial BLDG
    41-47 Marble Road HK
    5. All return shipping fee must be prepaid. We cannot accept COD returns.


    Refund policy

     


    Please note that before providing a refund for any returned product we will first verify its
    condition. All Non-returnable items will neither receive refund nor return to you.
    We regret that we do not refund original shipping and handling fees with the return. We
    can only refund the total value of products. And if your order was placed with a promotion
    code or free gift, you must return them together in order to have the refund. Otherwise,
    original price of the product will be deducted from the refund.
    Undeliverable orders
    Occasionally orders are returned to us as incorrect address, a PO Box and hotel address,
    failed delivery attempts, refuse to pay tax/ refuse to provide ID copy/ unable to make
    import declarations or parcel refused by recipient.
    When the delivery agent returns an undeliverable package to us, we issue a refund by
    deducting the original shipping fee, handling fee and 15% of the value of products as
    re-stocking fee. (In Hong Kong, for the return of undeliverable, re-stocking fee of HK$25
    will be deducted from your refund.)
    We can re-ship orders that are returned to us as undeliverable or unclaimed. However,
    customers will be charged US$6/ US$15/ US$18 or US$25* for resend shipping fee per
    parcel.
    * Re-shipping fee is base on the original shipping method used for your purchase.


    Our Privacy Policy


    You agree to our use of information about you as described in our privacy policy.
    Termination
    Marvel Tech Electronic terminate or suspend your access to all or part of the site, without
    notice, for any conduct that o-like.com, in its sole discretion, believes is in violation of any
    applicable law or is harmful to o-like.com or a third party.
    Notice
    Marvel Tech Electronic deliver notices to you by means of electronic mail, a general notice
    on o-like.com or by post. You may give notice to o-like.comat any time by means of
    electronic mail to Marvel Tech Electronic or by post to the following address:Flat / RM 905
    Workingberg Commercial BLDG 41-47 Marble Road HK
    Modification of Terms
    These Terms of Use (including the order terms contained in the Help page) may be
    modified from time to time. You should therefore read these Terms of Use and the order
    terms before you place any order.

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